Finally, there is a book out there that discusses how one can effectively manage online reputation manages for all kinds of businesses on the net. ORM is certainly a hot word right now as many are claiming to be experts in online reputation management without really having a proof for that claim, but with Radically Transparent: Monitoring and Managing Reputations Online, you can learn how to use the best practices out there to tackle the most complex ORM problems. This book is out already on Amazon but is limited and is shipped on a first come, first served basis.